Privacy Policy

1. Our Privacy Commitment

SecXChat is built around privacy and End-to-End Encryption (E2EE).

• Private conversations are protected by End-to-End Encryption.
• Only intended participants can read the contents of encrypted conversations.
• SecXChat does not maintain a readable server-side database of private messages.
• We do not sell private conversations, photographs, videos or contact lists.
• We do not authorize unauthorized surveillance or personal monitoring of private communications.
• Your private conversations are not used for advertising.

Our commitment is to minimize unnecessary access to personal information while maintaining the functionality and security of the platform.

2. Information We Collect

We collect limited information necessary to provide, maintain and secure SecXChat.

Account Information

• Phone number and account identifier.
• Username, display name and profile information.
• Profile photographs and optional account details.
• Account security settings and authentication information.

Technical Information

• Device type and application version.
• IP address and connection information.
• Login sessions and security-related logs.
• Error reports and diagnostic information.
• Basic service usage information.

Optional Information

• Contacts, if you explicitly grant contact permissions.
• Information submitted through customer support.
• Information submitted when using AI features.
• Wallet and subscription transaction records.

The information collected depends on the features you choose to use and the permissions you grant.

3. Messages & End-to-End Encryption

Your private conversations belong to you. SecXChat uses End-to-End Encryption to protect the contents of supported private communications.

• Message contents are encrypted before transmission.
• Decryption is performed by authorized communicating devices.
• Private message contents are not stored in a readable form on SecXChat servers.
• SecXChat does not have ordinary access to the encryption keys needed to read protected conversations.
• Private conversation content is not sold or shared with advertisers.

Message Storage: SecXChat does not maintain a readable central chat database containing private conversations. Where supported, conversation data is maintained on users' devices.

Important Security Notice: End-to-End Encryption cannot prevent screenshots, screen recordings, copying, recipient-controlled backups or exposure caused by compromised devices.

Encryption coverage may differ for features such as AI, public community content and other external integrations.

4. Media, Voice & Video Calls

SecXChat supports media sharing and voice and video communication.

• Supported private communications are protected according to their encryption implementation.
• We do not intentionally record private voice or video calls.
• Calls may involve technical connection and routing information.
• Recipients may save, copy, record or redistribute received media.

Call-related technical information may be processed to establish connections, maintain security and troubleshoot service problems.

5. How We Use Your Information

We use collected information for legitimate operational purposes, including:

• Creating and maintaining user accounts.
• Authentication and account security.
• Providing messaging and communication functionality.
• Managing privacy settings and user preferences.
• Preventing fraud, spam and unauthorized access.
• Processing wallet transactions and subscriptions.
• Responding to support requests.
• Improving application stability and performance.
• Meeting applicable legal obligations.

We do not sell your personal information.

6. Contacts & Permissions

SecXChat may request access to your device contacts to help identify people who use the platform.

Contact access is permission-based. You can manage or revoke device permissions through your operating system settings.

Camera, microphone, photos, notifications and other permissions are requested when required by supported features.

7. AI Privacy

SecXChat AI may process information you voluntarily submit to generate automated responses.

• AI requests may be processed by third-party AI providers.
• AI submissions are not automatically protected by the same E2EE guarantees as private conversations.
• AI-generated responses may be inaccurate or incomplete.
• Users should avoid submitting passwords, financial credentials or highly confidential information.

Third-party AI providers may process submitted information under their applicable privacy policies and contractual arrangements.

8. Wallet & Subscription Information

If you use SecXChat Wallet or SecX Verified, we may process:

• Wallet balance and transaction references.
• Transaction amounts, currencies and dates.
• Payment status and withdrawal requests.
• Subscription plans and renewal information.

Payment providers may independently process payment information under their own privacy policies. We retain relevant transaction records where necessary for financial operations, fraud prevention and legal compliance.

9. Information Sharing

We do not sell your personal information or provide advertisers with access to your private conversations.

Information may be shared only where necessary, including:

• Service Providers: Hosting, infrastructure, SMS, email and payment providers.
• AI Providers: Information submitted to AI features for response generation.
• Other Users: Information and content you intentionally share with recipients or public audiences.
• Legal Requirements: Where disclosure is legally required or permitted to protect rights and safety.
• Business Transfers: In connection with a lawful merger, restructuring or transfer of the service, subject to applicable privacy requirements.

10. Public Content & Visibility

Your profile information, status updates, community posts and other content may be visible according to your selected privacy settings.

• You control available profile visibility settings.
• You can manage who sees your status updates.
• Public community content may be viewed or shared by other users.
• Group participants may see information made available within their groups.

Always review your audience settings before publishing information publicly.

11. Data Retention & Deletion

We retain personal information only for as long as reasonably necessary for its intended purpose, security requirements and applicable legal obligations.

• Account information may be retained while your account remains active.
• Technical and security logs may be retained for operational and security purposes.
• Financial records may be retained as required by law.
• Support information may be retained while resolving requests and related issues.

You may request account deletion through Settings › Account, where available.

Account deletion may remove associated information from active systems. Certain records may remain for limited periods where legally required or necessary for security, financial compliance and dispute resolution.

12. Security Measures

We use appropriate technical and organizational measures designed to protect user information.

These may include:

• End-to-End Encryption for supported communications.
• Secure network connections.
• Authentication and account protection.
• Restricted access to operational systems.
• Security monitoring and abuse prevention.
• Protection against unauthorized account activity.

Although we continuously work to improve security, no technology can guarantee absolute protection.

13. Your Privacy Rights & Choices

Depending on your location and applicable law, you may have the right to:

• Access personal information associated with your account.
• Correct inaccurate account information.
• Request deletion of personal information.
• Manage profile and privacy settings.
• Revoke optional device permissions.
• Block or report other users.
• Request information about how your data is processed.
• Raise privacy complaints with the relevant authority.

For privacy-related requests, contact us using the official support channels listed below.

14. Children's Privacy

SecXChat is not intended for children below the age of 13 or the minimum age required by applicable local law.

We do not knowingly seek to collect personal information from children who are not legally permitted to use the service. If you believe such information has been provided, contact us.

15. International Data Processing

Some service providers or infrastructure may operate in countries outside your country of residence. Where personal information is processed internationally, we aim to apply appropriate safeguards and comply with applicable data protection requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect new features, security improvements, operational changes or legal requirements.

Updated versions will be published on our official website with a revised effective date. Important changes may also be communicated through the application.

17. Contact Us

If you have questions, privacy concerns, data requests or security reports, please contact our official support team.

SecXChat Privacy & Support

• Website: secxchat.com
• Email: [email protected]
• Help Center: Available through the SecXChat application.

Data Controller: SecXChat